• Full Lifetime Coverage – Your lab-grown diamond jewelry is fully insured for life against wear, tear, and repairs.
  
• Complimentary Services – Send your piece anytime for polishing, prong tightening, or refinishing, and we’ll be happy to make it shine like new.
  
• Exclusions – Warranty is void if your jewelry is altered or repaired by another jeweler.
  
• Shipping Costs – Customers are responsible only for shipping charges when sending jewelry to us for servicing.
• Resizing – Each ring can be resized up to +1 or -1 size within the first year of purchase, depending on the design (solitaire or half-eternity).

• Manufacturing Defects – Fully covered for life. If a manufacturing defect is found, we’ll repair or replace your piece at no cost.
  
• Physical Damage – For accidental or physical damage, we offer repairs at a minimal service cost.
  
• Resizing – Each ring can be resized up to +1 or -1 size within the first year of purchase, depending on the design (solitaire or half-eternity).

1. Our warranty does not include the replacement of lost center/focal stones. We recommend you obtain insurance for your piece for the unlikely event of a focal stone falling out or getting damaged.
   
2. Many of our pieces feature one-of-a-kind stones. If these stones become damaged, we will do our best to replace them with a comparable stone, but color and type may vary, depending on what we have available.
   
3. Clients are responsible for shipping costs (to and from our studio) for cleanings, inspections, and repair work.
   
4. If you wear fine jewelry daily, a little wear and tear is normal. Our repair specialists will evaluate your piece.
   
5. Please send your piece to us for repairs because we’re the most familiar with each design, and we’re specially trained to work with such delicate pieces.

1. Contact us at support@doozydiamonds.com with a description of the issue.
   
2. Share clear images or videos of the jewelry and the concern.
   
3. Our team will evaluate the case and guide you with the next steps.
   
4. Ship your jewelry to us (shipping charges borne by the customer).
   
5. We’ll carry out repairs, polishing, or replacements and return your piece as soon as possible.

We are committed to crafting jewelry that lasts a lifetime. Whether it’s a simple polish, a prong tightening, or a repair, we are here to ensure your Doozy Diamonds jewelry always looks as stunning as the day you received it.